{"id":341,"date":"2025-07-19T23:21:31","date_gmt":"2025-07-19T23:21:31","guid":{"rendered":"https:\/\/vector-ai-agents.com\/?page_id=341"},"modified":"2025-07-25T08:51:13","modified_gmt":"2025-07-25T08:51:13","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/vector-ai-agents.com\/en_us\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"

Terms and Conditions<\/h1>\n

Last updated: 20 July 2025<\/p>\n

Please read these Terms and Conditions carefully before using our website and services.<\/p>\n

1. Interpretation and Definitions<\/h2>\n

Interpretation
\nCapitalised terms have defined meanings under these Terms. The same meanings apply whether singular or plural.<\/p>\n

Definitions<\/h3>\n

Website refers to https:\/\/vector-ai-agents.com, owned and operated by UK ICT LTD.<\/p>\n

Company (“we”, “us”, “our”) means UK ICT LTD, trading as Vector A.I., registered in the United Kingdom.<\/p>\n

Service means the self-trained A.I. agent platform and associated offerings accessible through the Website.<\/p>\n

Stammer.ai refers to our software supplier and platform partner.<\/p>\n

Subscription means access to the Service under a recurring paid plan.<\/p>\n

User, You, or Customer refers to anyone using the Website or Service.<\/p>\n

Content means documents, data, or media submitted by you for training or use within the A.I. agent.<\/p>\n

2. Acknowledgement<\/h2>\n

By using our Website or Services, you confirm your acceptance of these Terms and our Privacy Policy. If you do not agree, you must not use the Service.<\/p>\n

You confirm that you are over 18 years of age and legally authorised to accept these Terms.<\/p>\n

3. Subscriptions & Billing<\/h2>\n

Subscriptions are charged monthly or annually based on your selected plan.<\/p>\n

All subscriptions automatically renew unless cancelled prior to the renewal date.<\/p>\n

Payments are securely processed via Stripe or an authorised provider.<\/p>\n

Price changes may occur with prior notice.<\/p>\n

4. Free Trials<\/h2>\n

We may offer a free trial period (e.g. 7 days) for select plans. Trials convert to paid subscriptions unless cancelled before expiry. You may be required to enter payment details when starting a trial.<\/p>\n

5. Cancellation & Refund Policy<\/h2>\n

You may cancel your subscription at any time via your account dashboard.<\/p>\n

No refunds are issued for partial months or unused access unless required by UK consumer law.<\/p>\n

Refunds for credit top-ups or add-ons are not offered unless faulty under the Consumer Rights Act 2015.<\/p>\n

6. Support & Service Levels<\/h2>\n

Standard plans include email\/helpdesk support. Premium plans include priority handling.<\/p>\n

We aim to respond to support requests within 4\u20138 UK business hours.<\/p>\n

Support is technical in nature; we do not provide training or onboarding unless agreed separately.<\/p>\n

7. Acceptable Use<\/h2>\n

By using the Service, you agree:<\/p>\n

To upload only lawful, relevant, and accurate information.<\/p>\n

Not to misuse, resell, or exploit the platform for unlawful purposes.<\/p>\n

Not to upload copyrighted, harmful, or misleading content.<\/p>\n

To protect your account credentials and notify us of any suspected unauthorised access.<\/p>\n

8. Intellectual Property<\/h2>\n

All site content, designs, and software (excluding user-submitted content) remain the intellectual property of UK ICT LTD or Stammer.ai.<\/p>\n

You may not copy, distribute, or reverse-engineer any part of the Service.<\/p>\n

9. Limitations of Liability<\/h2>\n

We do not accept liability for:<\/p>\n

Indirect, incidental, or consequential losses.<\/p>\n

Data loss caused by user error, system fault, or third-party tools.<\/p>\n

More than the total amount paid to us in the 12 months prior to a claim.<\/p>\n

10. Account Suspension or Termination<\/h2>\n

We reserve the right to suspend or terminate your account without notice if you breach these Terms.<\/p>\n

11. Third-Party Services<\/h2>\n

Our Service may link to third-party websites, including Stammer.ai. We are not responsible for their content, policies, or functionality.<\/p>\n

12. Governing Law<\/h2>\n

These Terms are governed by the laws of England and Wales. All disputes shall be subject to the exclusive jurisdiction of UK courts.<\/p>\n

13. Changes to These Terms<\/h2>\n

We may update these Terms at any time. Material changes will be communicated in advance. Continued use of the Service implies acceptance of the revised Terms.<\/p>\n

14. Contact Us<\/h2>\n

If you have any questions about these Terms and Conditions, please contact us:<\/p>\n

Email: info@vector-web-services.co.uk
\nWebsite: https:\/\/vector-ai-agents.com<\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-341","page","type-page","status-publish","hentry"],"yoast_head":"\nTerms and Conditions - Vector AI Agents<\/title>\n<meta name=\"description\" content=\"Terms & Conditions for using Vector AI\u2019s services. 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