{"id":3,"date":"2025-07-16T09:21:03","date_gmt":"2025-07-16T09:21:03","guid":{"rendered":"https:\/\/dev.vector-web.co.uk\/ai\/?page_id=3"},"modified":"2025-07-25T08:50:56","modified_gmt":"2025-07-25T08:50:56","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/vector-ai-agents.com\/en_us\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
Last updated: 20 July 2025<\/p>\r\n
Vector A.I. is a trading division of UK ICT LTD. We provide AI chat agent services through a self-hosted and subscription-based model. We are official resellers of the Stammer.ai platform, and we handle onboarding, billing, and support for our users.<\/p>\r\n
Our website: https:\/\/vector-ai-agents.com
Contact: info@vector-web-services.co.uk
Registered in the United Kingdom<\/p>\r\n
We only collect personal data that you voluntarily provide to us through forms on our website, including:<\/p>\r\n
Full name<\/p>\r\n
Email address<\/p>\r\n
Company name (optional)<\/p>\r\n
Message content or enquiry details<\/p>\r\n
Subscription plan selections<\/p>\r\n
Payment-related information (processed via Stripe \u2013 see below)<\/p>\r\n
We do not collect or store any payment card details on our servers.<\/p>\r\n
We use your personal information for the following purposes:<\/p>\r\n
To respond to enquiries<\/p>\r\n
To provide and manage your subscription<\/p>\r\n
To send onboarding or service-related communications<\/p>\r\n
To provide support services<\/p>\r\n
For billing and transaction management via Stripe<\/p>\r\n
To meet legal obligations (e.g., accounting or fraud prevention)<\/p>\r\n
All payments are securely processed by Stripe, a PCI-compliant payment processor.
When you make a purchase, your payment data is sent directly to Stripe. We only receive limited transaction metadata, such as payment confirmation, customer name, email address, and subscription status.<\/p>\r\n
Stripe\u2019s privacy policy is available here:
\ud83d\udd17 https:\/\/stripe.com\/privacy<\/p>\r\n
Your A.I. Agents are hosted and powered by the Stammer.ai platform. As authorised resellers, we provision access for your usage, but we do not store or access your agent\u2019s internal data, conversations, or training content.<\/p>\r\n
For platform-specific privacy matters, you can refer to:
\ud83d\udd17 https:\/\/stammer.ai\/privacy<\/p>\r\n
We retain your data only as long as necessary for the purposes outlined above, or as required by law. You may request deletion of your data at any time by contacting us via email.<\/p>\r\n
Form submissions are securely stored on our CRM\/email system and reviewed for legitimate business interests only.<\/p>\r\n
If you are located in the UK or EU, you have the right to:<\/p>\r\n
Access your personal data<\/p>\r\n
Request correction of inaccurate data<\/p>\r\n
Request deletion (right to be forgotten)<\/p>\r\n
Withdraw consent at any time<\/p>\r\n
Object to processing<\/p>\r\n
Lodge a complaint with a data protection authority (e.g., ICO UK)<\/p>\r\n
To exercise your rights, contact us at: info@vector-web-services.co.uk<\/p>\r\n
We may use minimal essential cookies to enable site functionality and analytics (e.g., Google Analytics). You will be notified of cookie usage upon first visit. No tracking cookies are used for advertising or profiling without consent.<\/p>\r\n
We may share your data with trusted services only when necessary, including:<\/p>\r\n
Stripe (payments)<\/p>\r\n
Stammer.ai (agent provisioning)<\/p>\r\n
MailerLite or similar (email communications, if opted-in)<\/p>\r\n
We never sell your data to third parties.<\/p>\r\n
We take appropriate technical and organisational measures to secure your personal data, including:<\/p>\r\n
SSL encryption<\/p>\r\n
Password-protected systems<\/p>\r\n
Access controls on stored data<\/p>\r\n
Secure payment processing through Stripe<\/p>\r\n
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.<\/p>\r\n
If you have any questions about this Privacy Policy or your data, please contact:<\/p>\r\n
\ud83d\udce7 info@vector-web-services.co.uk<\/p>","protected":false},"excerpt":{"rendered":"
Privacy Policy Last updated: 20 July 2025 1. Who We […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"\n